Callback request: useful for non-urgent questions

Is the phone busy and do you have a moment? Then a callback request a fine solution. You don't have to wait on the line. We will call you back later.

A callback request is for non-urgent questions.

How does a callback request work?

1. Call the practice at 020 - 453 82 71
2. Dial key 5 for a callback request
3. The assistant will call you back as soon as possible

When can you use a callback request?

The callback function is intended for non-urgent matters, such as:

• General questions (e.g. about referrals or medication)
• Questions about repeat prescriptions
• Making appointments for simple operations, such as wart sticking or ear spraying

Do you have other medical complaints? Then stay on the line to make an appointment for the consultation hour with the assistant. In urgent or life-threatening situations, always dial the emergency line (key 1).